Have you ever bought a perfume you hated after trying it at home? It is absolutely dreadful to be stuck with a fragrance you dislike, especially because they are so expensive.
Luckily, most stores offer return and exchange policies on certain items. And that brings us to explore if a famous store like Sephora does so too on fragrances. Plus, not everyone is a perfume expert, so mishaps happen.
So keep reading to find out if it is possible to return perfume to Sephora or not.
Can I Return a Perfume to Sephora?
Yes, you can return a perfume to Sephora. But there are catches. Certainly, Sephora is a great store to buy authentic fragrances and beauty products. Subsequently, everything in their store is top quality. But the question that pops the most is their perfume return policy.
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Sephora Return Policy
According to Sephora’s U.S. returns and exchanges policy, you can return fragrances– unopened, opened, or gently used within 60 days after purchase, and you must provide proof of purchase.
Moreover, you get a full refund if you return the perfume within 30 days, and you will be eligible for store credits if returned after 31 days. And the rules apply to both in-store and website purchases. However, for online purchases, you will be eligible for online credits.
Although Sephora has a pretty flexible return policy for fragrances, you should still be updated on a few essential issues:
#1 After 60 days of purchase, no refund or return will be accepted.
Firstly, regardless of the perfume bought from the store or online platform, if your purchase date exceeds 60 days, the product is not eligible for return or refund.
#2 Over-used fragrances may not be returned.
Secondly, you won’t be able to return the scent if you have almost finished it. So if you plan for a refund or return, make sure it’s only slightly used.
#3 You need to provide a genuine shipping document.
Third, you must provide valid shipping details to claim a replacement or return. And the fragrance must be bought from the brand.
#4 The bottle should not be damaged.
Finally, make sure that the perfume bottle is in perfect condition. For instance, the lid isn’t missing, or there isn’t any crack.
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Above all, Sephora is accommodating regarding fragrance replacement, return, or refund. But you can ask for it within 60 days of purchase with proper documents.
Can I Return Opened Perfume to Sephora?
Yes, you can return an opened perfume to Sephora. They accept opened and slightly used fragrances for return or refund. However, you need to provide the original purchase receipt to avail full refund.
Most importantly, in-store and online purchases must be returned within 30-60 days after purchase for a full refund. Also, if you order online, you must return the scent through the website, and for store purchases, you need to return the item to the shop.
On the other hand, you should also note that store and online-bought perfumes are returned free of charge. So you don’t have to worry about extra fees or shipping charges.
However, if you buy a fragrance online, you will not be eligible to receive a refund on initial shipping fees.
Nonetheless, Sephora provides ample time to ask for replacement or compensation.
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Can You Return Perfume to Sephora Without Receipt?
It is advised to keep the receipt with you for any future changes. However, you can still return perfume without it.
Here’s what you have to do to return a fragrance without a receipt:
- Find the nearest Sephora shop.
If you bought the perfume from the store, you could return it to any branch.
- Have the fragrance and purchase details with you.
You must take the scent you wish to return with you and the original packing slip and payment method.
- Let an employee know.
Once you inform an employee, they will search your purchase info in the database and instantly process the return procedure.
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Meanwhile, Sephora also accepts perfume returns without a receipt if you exchange them for store credit.
In short, Sephora will be more than glad to look for your prior transactions via credit card or Sephora card. But if you bought the fragrance with cash or gift card and the receipt is unavailable– you can only avail in-store credit.
Can I Return Perfume to Sephora Without the Box?
Yes, you can indeed return a perfume to Sephora without the box. The only product they will refuse to return is damaged or extensively used ones.
However, you need a receipt in such a case because the original packaging has stickers to scan the barcode. Therefore, you need to prove that you bought the item from them. And make sure to ask for a refund or replacement within 60 days of purchase.
Most importantly, the fragrance has to be in the finest condition and only slightly used to return it.
Can I Return Used Perfume to Sephora?
Yes, you can return a used perfume to Sephora. But you have to check the extent of usage and how much is left in the bottle.
For instance, Sephora understands that it’s vital that you determine if the product is suitable according to your wants and needs. As a result, they don’t mind if you discard the packaging and use the scent gently. But you can’t expect them to be that generous enough to accept an almost empty bottle and give you a refund.
So don’t go overboard with the spritzing and just wear a little to understand if the scent is to your liking or not. Afterward, go to the shop with purchase details if you wish to return or exchange it.
To sum it up, Sephora makes its policies very convenient for customers, so they return for more.
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How to Return a Perfume to Sephora?
It is really easy to return products to Sephora.
Meanwhile, there are two ways you can do that:
- You can take the perfume to your nearest Sephora store.
- You can send the fragrance back to Sephora through the mail.
However, the return method depends on how you purchased the item. For example, if you buy a scent from the store, you take it to the shop. On the other hand, if purchased online, you have to mail the perfume.
Here’s what you have to do to return a fragrance to sephora via mail:
- Go to Sephora’s return page.
- Enter your order number and ZIP code.
- Press “Next.”
- Print the prepaid return label document.
- Attach the label to the package with the enclosed items.
- Use USPS to mail the package.
- Sephora will send you an email to confirm the return and issue the refund as soon as your request is processed.
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Moreover, if Sephora receives your fragrance within the deadline, they will refund you according to your purchase method. But if you return the used perfumes after 31 days through the mail, they will only give you online credit, which you can only use on their website.
Furthermore, your refund will be quick and instant if you return the item to the store.
However, if you return the fragrance via mail, wait 7-10 days to receive the refund. Also, you can track the items to ensure the company got them and your compensation.
Conclusion
For perfume enthusiasts, stores like Sephora are fantastic options for exploring scents. Most importantly, Sephora provides authentic designer fragrances and cosmetic items.
Moreover, they ensure peace of mind for customers to try various items with their easy return policy. So if you don’t like a scent, you can quickly return it and get your refund. And they offer both in-store and online purchases and returns.
Above all, you will not be charged for returning the perfume within 30-60 days. Therefore, you get plenty of time to determine if you like the scent or not– just make sure you gently use it.
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In conclusion, Sephora is a fantastic store to find and buy fragrances.
I hope you found your answers, do share any further queries in the comment section below.
